Loyalty Training Series

** Scroll down for loyalty training videos **

Introducing a loyalty program can be a powerful tool for retail business with multiple benefits, including:

Increasing customer retention – when customers feel recognised, they are more likely to return and make repeat purchases

Boosting lifetime value – retaining customers is more cost effective than finding new ones, especially for on-course pro shops. Loyal customers tend to spend more over time

Increase sales and revenue – loyalty schemes incentivise people to return more frequently

Differentiation – a well designed loyalty programme can really set your business apart from your competitors. Customers generally prefer to shop where they feel they are getting added value

Stickiness – customers are more likely to choose a pro shop where they already have points or rewards building up

Want to hear more? In this article <here> Head PGA Pro, Simon Race at Walton Heath Golf Club, talks about how he has used his loyalty scheme in Xpos to build a community of customers who wouldn’t dream of shopping anywhere else.

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Now, let’s get to it! See links to our YouTube series below to find out how to set up and run a loyalty programme in Xpos.

Loyalty 1: An Introduction to Loyalty

Loyalty 2: Setting Up a Loyalty Scheme in Xpos

Friday Freebie: Loyalty Edition

As always, we’re here to help so don’t hesitate to contact us if you’d like more information, advice or help with setting up your shop’s loyalty scheme in Xpos.

hello@xpos.co.uk or support@xpos.co.uk